Grove & Dean Private Clients Report a claim Grove & Dean Private Clients Report a claim background

EXISTING CUSTOMER

Report a claim

Which policy type would you like to report a claim on?

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Motor
Home insurance icon
Home
Caravan
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Business
Travel insurance icon
Travel
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Other
Motor claims

For assistance with claims on your CAR, BIKE, VAN, MOTORHOME or HORSEBOX insurance policy.

  

To report a claim, call our 24/7 claims line:
01708 925 058
For windscreen claims call:
01246 216 393
Or to book a repair or replacement CLICK HERE
For claims information on inclusive covers or optional extras visit your INSURANCE ACCOUNT.

What to do if you breakdown

For breakdown information please CLICK HERE.

If you’re involved in an accident

We're here to take the worry out of the situation and to make sure your claim is processed as quickly as possible.
If you are involved in an accident, make sure you follow these 6 simple steps:

  1. Make sure you get basic information from the third party including name, address, vehicle details and registration.
  2. Make a note of how many passengers were in the vehicle.
  3. If you have a camera phone and it's safe to do so, take some photographs of the damage. If not, make a note of the extent of the damage to all vehicles.
  4. Do NOT discuss or admit liability.
  5. If anyone is injured, you are required to stop and report the accident to the police.
  6. Most importantly - call our claims line on 01708 925 058

What our claims service provides

Should you be unfortunate enough to be involved in a non-fault accident, our claims service provides everything you need to get back on the road as soon as possible:

  • 24 Hours UK based claims helpline.
  • Access to our industry leading solicitors to assist you and any passengers in the event an injury is suffered. Including any rehabilitation that may be required.
  • Replacement vehicle to keep you driving whilst yours is off the road. Subject to liability enquiries being completed.
  • Access to our nationwide approved network of repairers.
  • Recovery of any out of pocket expenses from the responsible party, these include but are not limited to:

- Travelling expenses
- Damage to personal items in the vehicle
- Recovery of policy excess
- Vehicle damage if not covered under your main motor insurance policy

Home claims

For assistance with claims on your HOME insurance policy the quickest and easiest way is to sign in to your INSURANCE ACCOUNT and use the make a claim section.

Alternatively, to report a claim call:
01708 925 058
For claims information on inclusive covers or optional extras visit your INSURANCE ACCOUNT.
Caravan claims

For assistance with claims on your TOURING or STATIC caravan insurance policy the quickest and easiest way is to sign in to your INSURANCE ACCOUNT and use the make a claim section.

Alternatively, to report a claim call:
01708 925 058
For claims information on inclusive covers or optional extras visit your INSURANCE ACCOUNT.
Business claims

For assistance with claims on your BUSINESS insurance policy.

To report a claim call:
01708 436 832
Travel claims

For assistance with your TRAVEL insurance claim please refer to your travel insurance documents.

Other claims

For assistance with any claims enquiries not provided on this page.

To report a claim call:
01708 925 058